Frequently Asked Questions
Everything you need to know about your next furniture purchase.
What are your delivery options and lead times?
We offer both standard curbside delivery and premium white-glove assembly services. Local in-stock items typically arrive within 3-5 business days, while custom orders may take 4-8 weeks depending on the manufacturer.
Do you offer financing for large purchases?
Yes, we provide several flexible financing options, including interest-free plans for qualified buyers and no-credit-needed lease-to-own programs to help you furnish your home today.
What is your return policy?
Items in new condition can be returned within 14 days of delivery. Please note that a 20% restocking fee applies to all returns, and custom-made or clearance items are considered final sale.
Does my furniture come with a warranty?
All our furniture includes a one-year manufacturer's warranty against structural defects. We also offer optional extended protection plans that cover accidental stains, tears, and damage for up to five years.
Can I pick up my order directly from the warehouse?
Absolutely! Customers are welcome to select the 'Warehouse Pickup' option at checkout. Please wait for a confirmation email stating your order is ready before visiting our loading dock.
How do I care for my new upholstery or wood furniture?
We recommend keeping furniture out of direct sunlight and using a damp microfiber cloth for dusting. Specific care instructions for leather, fabric, and solid wood are included with your purchase documentation.